Heathrow Terminal 5Custom House
Only 3 direct trains on a weekday - change at Heathrow Terminals 2 & 3, taking about 66 minutes for £15.50 at any time.
Journey time
56 min direct, 66 min changing
Changes
3 direct trains a day
Adult single
£15.50 at any time
What it costs
£15.50 at any time for an adult single with contactless or Oyster. This fare is the same at every time of day.
Daily and weekly capping limits what you pay across all TfL services, so several journeys in a day often cost less than the singles added up.
Direct trains are limited
Only 3 direct trains run Heathrow Terminal 5 to Custom House on a weekday - the service turns back before it gets there. Unless one happens to be next on the board, change at Heathrow Terminals 2 & 3: that takes about 66 minutes including a typical 11-minute wait, and costs the same - pay as you go charges for the journey, not the number of trains.
Direct trains are more frequent at weekends: 7 on a Saturday and 5 on a Sunday.
Where you change
Direct trains are too rare to wait for. Take an Elizabeth line train to Heathrow Terminals 2 & 3 and change there for Custom House. Allow about 5 minutes for the change; the typical wait is 11 minutes.
The 66 minutes above is measured across real connections in the timetable - each train matched to the next one you could actually catch, not two journey times added together.
Departures from Heathrow Terminal 5
The direct trains only - changing at Heathrow Terminals 2 & 3 is usually quicker than waiting. First 05:15, last 23:00 on weekdays.
Mon-Fri 05:15 – 23:00 · 3 trains
Saturday 05:15 – 23:00 · 7 trains
Sunday 07:49 – 09:49 · 5 trains
The two stations
Heathrow Terminal 5
- Zone
- 6
- Step-free
- Street to train
- Change for
- Heathrow Express, Piccadilly line
Custom House
- Zone
- 3
- Step-free
- Street to train
- Change for
- DLR
- Best exit
- ExCeL West entrance - ExCeL west halls, Registration
Common questions
How long does the Elizabeth line take from Heathrow Terminal 5 to Custom House?
How much is the Elizabeth line from Heathrow Terminal 5 to Custom House?
Do I need to change trains from Heathrow Terminal 5 to Custom House?
What time are the first and last trains from Heathrow Terminal 5 to Custom House?
Times from the national timetable data (2026-08-21); fares from the TfL single fare finder. Engineering work can change weekend times - check the live board on the day.